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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeannette Poe

May 11, 2026

5  out of  5
rating by Jeannette Poe
"May 8, 2026 Dear Ms. Wlasiuk, I would wish to let you know how incredible, helpful, warm and friendly your staff has been since I joined you in June of 2025. When I lived in California many years ago, I also had State Farm. However, the service there was good, it was not as great as it has been with Ms. Coral Bolton. Coral is an exceptional young woman and a real bright spot during some difficult moments for me in my getting settled here in Ocala. She was so helpful and technically talented in getting me set-up on your State Farm Client website. In addition, on a day I called when she was with another client, her associate Doug stepped in and was also very professional and helpful. Bonnie you can be proud of the staff you have to keep us all safe and satisfied. Much appreciated. Warmest Regards, Jeannette Poe Ocala, Florida"
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Edna McGuire

May 10, 2026

5  out of  5
rating by Edna McGuire
"I was recommended by a friend to try State Farm for car insurance. From the first hello how can I help you Ms Coral has been a great help to me. When I call on Ms Coral, always gives excellent service with a smile. Even during the time where I was unable to make payments. She helped me to the point I didn’t lose my coverage, and was able to get back on track. Any chance I have I recommend State Farm because of the excellent service I’ve been given and the atmosphere of the office is full of smiles and excitement to be of service to the customers. Thank you so much Ms Coral I call you my friend I appreciate you so much"
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Tina Teft

May 7, 2026

5  out of  5
rating by Tina Teft
"I am very happy with Coral, she is very patient. Polite and so helpful. Even when I feel I’m bugging her or not understanding she is so very helpful and patient.. never had a bad experience.."
We responded:
"Thank you! Coral is awesome! We appreciate your kind words and trusting our office with your insurance needs! 🤗"
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Destiny Lobattp

May 7, 2026

5  out of  5
rating by Destiny Lobattp
"I’ve been with State Farm for years, and Coral has always gone above and beyond for me. She’s helped me through everything from setting up my policies to answering last minute questions and making stressful situations so much easier to handle. She’s always patient, knowledgeable, and genuinely cares about her clients instead of treating you like just another number. Every time I call, she takes the time to explain things clearly and makes sure I’m getting the best coverage possible. I truly can’t recommend Coral enough if you’re looking for someone reliable and trustworthy at State Farm!"
We responded:
"Thank you so much for your kind words! Coral is awesome and thank you for trusting our office with your insurance needs!"
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Jessie Estock

January 29, 2026

5  out of  5
rating by Jessie Estock
"Excellent service & value . I appreciate this specific agency as I do use them , would highly recommend to anyone looking ."
We responded:
"Thank you Jessie! "
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DAVID DILLARD

January 26, 2026

5  out of  5
rating by DAVID DILLARD
"Bonnie is the greatest works with you on every aspect of insurance..."
We responded:
"Thank you so much! Glad we could help. Stop by or call the office anytime! "
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Teresa Gruber

January 14, 2026

2  out of  5
rating by Teresa Gruber
"This review is not about State Farm, it is about this particular agent. I want to like this office so much because of their location, but boy they make it difficult. I left a voicemail message Friday at 4:22 PM (their office hours are 8:30 AM to 5 PM on Fridays) but here it is Wednesday and still no call back. It's not the first time we have had difficulty reaching them. I've been a State Farm customer for 45 years in six different states, and have never had an agent's office be so unavailable. So much for adding transferring my car from another state to Florida using this agent."
We responded:
"My apologies as we never received your voice mail. It is our office policy to return all voice mails promptly. I’m not sure why it didn’t come thru. I am thankful for our phone conversation today and am looking forward to a stronger business relationship. Please don’t hesitate to call and I will do my best to accommodate. Thank you"
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Jakob Wiirre

December 18, 2025

1  out of  5
rating by Jakob Wiirre
"I have now seen this commercial 473,000 times in the span of 2 minutes."
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Amy

September 25, 2025

5  out of  5
rating by Amy
"I have had nothing but a wonderul experience with this local agent and her team. Estephania has been patient, kind, and pleasant during my reinstatement process and overall in all my years of being with this agent! Thank you all again!"
We responded:
"Thank you Amy. I am blessed with a great staff. Don’t hesitate to stop by or call if you need anything 🤗"
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Megan Feaster

July 18, 2025

5  out of  5
rating by Megan Feaster
"Zoe was AMAZING through the entire process of getting our new home insurance quote and policy and then transferring and looping in all of our vehicles that were with other insurance providers!"
We responded:
"Thank you Megan! Zoe is an awesome team member and I am blessed to have such a great staff. Welcome to State Farm and please don’t hesitate to stop in or call if you need anything!"
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Robert Ruff

December 13, 2024

5  out of  5
rating by Robert Ruff
"I called Bonnie's office and spoke to Ashley. I knew I was paying way too much for auto insurance. I was quoted half of what I was paying to my current insurer for the same coverage. It took all of about 20 mins. to get switched over. Also, Ashley was very polite, friendly, and professional. I highly recommend this agent. Give them a call."
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Misty Clark

September 20, 2024

5  out of  5
rating by Misty Clark
"This is a outstanding group of people at this office. They have always been very helpful and understanding of my individual needs and go over and beyond my insurance needs. Give them a call for all of your insurance needs."
We responded:
"Thank you so much for your kind words. I am blessed with an awesome team and we are so thankful for our wonderful customers, such as yourself! 🤗"
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Bonnie Trimbath

May 7, 2024

1  out of  5
rating by Bonnie Trimbath
"This agent is never available when you call State Farm, always, out of the office, on another line, years of poor customer service."
We responded:
"I am out of office from time to time. I do have a full staff on-site to help as well. My staff member did ask to set an appointment with you to meet with me directly, for the very next day, which was declined. I always welcome appointments and will do my best to address any concerns. Please call my office and let me know what day/time works best for you for a personal meeting. Thank you"
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Anna Baxter (AnnaBanana)

April 29, 2024

1  out of  5
rating by Anna Baxter (AnnaBanana)
"She can't even email you about adding a Via call vehicle to your policy. You have to call her but you can fill up a request online by to receive any information you have to call make it make sense."
We responded:
"**edit**. Hi Anna, I have not heard back from you from my reply below. I am assuming that you are not a customer in my office. Please feel free to reach out to me and we can find the office/agent that you have your policies with. Thank you Hi Anna. I’m unable to locate your file in our system. Can you tell me the name your policy is under? I would like to speak with you regarding your concerns. Thank you and I look forward to hearing from you. "
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Stephanie Rome

March 1, 2024

2  out of  5
rating by Stephanie Rome
"Got the run around about a refund, had to wait almost 3 months and never got it"
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Colleen Harris

February 28, 2024

2  out of  5
rating by Colleen Harris
"The lack of communication and ability to make policy updates accurately are the main reasons for this review. We gave this establishment several tries and "stuck " with them thinking they were flukes when things weren't applied correctly. We attempted the email route to receive calls to update policies due to the office hours (no issue with office hours as we respect their time), but never once received calls any of the times we emailed. The updates we needed at separate occasions were the following: Adding a teen driver Adding a newly purchased vehicle Updating our garage address on all vehicles Removing teen driver (left for Air Force) The following issues required in-person or phone call follow-ups: Adding teen driver- No response to emails asking to call us. We had no choice but to go in-person to get him added. We could not be given proof of insurance for him due to underwriting delays so there was no card for him to carry, and no electronic way to show proof of him on our policy for a while. We were told to trust them that he's on the policy and insured, and we would have a card as soon as underwriting is completed. Not a comforting feeling when a newly licensed teen driver is on the road, and you have zero concrete proof he is insured. Adding newly purchased vehicle and update garage address- The new vehicle was added with no issue, but to the wrong garage address. The incorrect garage address was randomly applied to vehicles. We moved from our old property and stated it needed to be removed from our account completely, but it wasn't. This took an in-person visit with several follow-up phone calls to update and get fixed. Removing teen driver (Left for Air Force)- Instead of removing this driver, they added him to our largest vehicle on the policy making our rate increase by 78%. They told us it would be a while for it to be fixed since underwriting is backed up... We have been given excuses of underwriting being part of the issue- yes, we understand that underwriting takes time. However, it is 100% the fault of the individual updating the plan to add drivers that shouldn't be added and applying incorrect addresses to vehicles. We had enough and proceeded to shop around before our policy ended. We have since moved on to a different auto insurance provider with a way more user-friendly online policy presence. Any changes are instantly reflected on the policy with confirmations that changes went through/were accepted. We plan on shopping for rates in the future with State Farm, but we will be going with a different agency."
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Elijah Moody

January 4, 2023

1  out of  5
rating by Elijah Moody
"Apparently they can lie about your coverage and payment screw you over and the company they work for does nothing beware of this office there not your neighbor unless your use to being lied and cheated by them"
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Shane McKenzie

October 12, 2022

5  out of  5
rating by Shane McKenzie
"Brendon is nice guy. Went in with my friend to get insurance and he hooked us right up! Will use you guys for everything now:) Thanks!"
We responded:
"Thank you Shane. Yes, Branden is a great team member and I am proud of his customer service that he provides! Welcome to our State Farm Family and please let us know if you need anything!"
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Mel Sereda

August 12, 2022

5  out of  5
rating by Mel Sereda
"Great rates and amazing customer service. Recommend Bonnie and her team at State Farm to all my friends and family"
We responded:
"Thank you Melissa for your kind words. The best compliment one can get is referrals. Thank you for your confidence and trust in us to refer your family and friends. Truly appreciate it!"
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John King

August 11, 2022

5  out of  5
rating by John King
"Simply the best for my boat..."
We responded:
"Thank you John. I'm happy we could customize your boat coverage to your needs! Let's go fishing!!"
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Alpha-Lit Crystal River

August 11, 2022

5  out of  5
rating by Alpha-Lit Crystal River
"Bonnie is awesome! We love her, and she always goes above and beyond to help us any way she can! She’s also saving us a ton of money on our auto and life insurance policies! 10/10 would definitely recommend!"
We responded:
"Thank you so much for entrusting your insurance needs with us! We are here for you every step of the way!"
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Travis Gilman

August 11, 2022

5  out of  5
rating by Travis Gilman
"Bonnie is an amazing agent and is always looking for ways to save you money! The best agent I’ve ever had, treats you like family instead of a random number in the system. I know she’s only a call away for any questions or concerns that I may have."
We responded:
"Thank you Travis for those kind words. I am so happy that my team and I were able to save you money! And yes, our customers are most definitely part of our office and State Farm Family!"
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Lora Lott

August 11, 2022

5  out of  5
rating by Lora Lott
"Bonnie and her team saved us money on 3 policies. Bonnie is great and always there for questions. She is also very active in our community."
We responded:
"Thank you Lora for giving us the opportunity to save you money! And yes, my team and I love giving back to this awesome community!!"
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Frost Vann

August 11, 2022

5  out of  5
rating by Frost Vann
"Bonnie is the best . She has saved us a ton on insurance."
We responded:
"Thank you so much! I am happy that we were able to save you money! Please feel free to call or stop by the office anytime!"
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Andrew FAGAN

August 11, 2022

5  out of  5
rating by Andrew FAGAN
"Always professional and courteous! Saved my family over 800$ per year it was a no brainer !!"
We responded:
"Thank you Andrew for entrusting our office with all of your insurance needs! Feel free to call or stop by the office anytime!"